Customer support

Need a hand? Email us at info@enviaa.it.

Tell us what you were doing and what happened. If an error appears, include the message.

Frequently asked questions

How do I request event management access?

Fill in the request form and select Event management. The ENVIAA team contacts you by email to agree on terms, any trial, the agreement and payment. Our team activates access after the checks.

How do I prepare a quote and save it as a PDF?

Open Nuovo preventivo (New quote), enter the client and event details, build the menu and set the final price. Select Salva preventivo (Save quote), then Genera PDF (Generate PDF), and choose Save as PDF in the print dialog. Invia email (Send email) opens your email application: attach the PDF and send it from your venue’s mailbox.

Which prices should I enter in the dish library?

Enter the food cost per unit of each dish. Add the quantities to the quote. Set your target margin in the venue profile to receive a suggestion; you always decide the final selling price.

Can I customise the software for my venue?

Yes. In the venue profile you can set your business details, dishes, logo, margin and reminder deadlines. Your logo appears on quotes and event service sheets.

What should I do if I cannot sign in?

Check your email address and use Forgot password on the sign-in page. Check your spam folder if you cannot find the email. If the problem continues, describe it to info@enviaa.it without including your password.